Customer Service Administrator CV


A customer service administrator is mainly entrusted with the role of maximising the customer service that can be provided by the firm. Therefore the customer service administrator should be aware of various issues that their customers might face, should coordinate with the other representatives and customer service supervisors to resolve their queries and issues as appropriate. Education in customer service and a relevant work experience should be mentioned in the customer service administrator CV.

Sample Customer Service Administrator CV

Personal Details:

Nancy Foster

1204 Johanna Homes

Wisconsin

Mobile Number: 44 558 98123

Telephone Number: 44 6945 79125

Email: nancy.foster@gmail.com

 

Career Objective:

My career goal is to service the customers and clients of the company working for by patiently listening to their queries and resolving them with conviction and commitment. I would try to upload the brand value of the firm by displaying excellent customer service skills.

Educational Background:

2004 – 2007: BS in Business Administration, Southern New Hampshire University

1999 – 2002: AAS in Business Administration, Customer Service, Everest College

Professional Qualifications:

2006: Certificate in Customer Service

Professional Experience:

2007 – 2010 – Customer Service representative, Bank of Winchester

Responsibilities:

Attend to the telephone calls and e-mail messages from the customers that are logged for various issues that they encounter

Replicate the issues and try to resolve them to the extent possible and to the satisfaction of the customers

Ensure that the loopholes in the product or service get corrected before new customers are made or products are resold to existing customers.

Achievements:

Received the award for the best customer service in the department for the year 2008-2009

Category: Administration CV

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