Customer Service CV


At customer service centre, an employee work as a direct medium of contact between his/her company and customers. Depending upon the skills of the employee to address the grievance, the existing customer base of the company might increase or decrease. The employee needs to be Patient enough to understand the problem faced by the customer and reciprocate it in the right channel for its solution

Customer service CV can help you while applying for back office customer care, call center, customer service management, and call center management positions.

Sample Customer Service CV Format


Derrick Parker

Off Tunnel Avenue

Denver

Oklahoma

derrick@msn.com

Mobile No: +1 500 88 68 87 7

Telephone Number: + 1 0845 337 2864

Career Objective: To peruse a successful and resourceful customer service career by offering high quality customer care and service according to the norms and requirements of the organization on a daily basis.

Professional Experience:

Braintree Digital Inc. London

Feb 2008-Till date

Customer Service Representative

I was entrusted with the responsibility of providing support to the sales team and to ensure that all daily weekly and monthly sales and customer service objectives are achieved. As a member of digital equipment division of the company, answering customer queries and problems through telephone and emails were the part of daily responsibility.

Customer Service Executive objectives

Working with existing and new customers to develop new accounts and smooth address of the queries and promotion of new products

Assisting in training program for new representatives and associates

Performing the required market research and surveys to have a better idea on customer needs and requirements

Preparing daily performance and weekly sales reports

Generating repeat business and client follow-up

Educational Qualification

2006-2008: MSc in accounting form The London College

Achievements

Awarded “Employee of the month” several times in current organization

Hobbies

Socializing

Listening music

Referees

“Upon Request”.

Category: Customer Service CV

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