Customer Service CV

Customer service CVs are drafted by persons looking for work in the customer service industry. This is a wide area of work with diverse job positions hence lots of employment opportunities. This document will provide you with some customer service resume tips and a sample which will guide you on how to prepare your resume suiting your job titles. It is important for people seeking jobs in the field of customer services to prepare job fetching resumes, simpleformat but detailed with relevant content. Jobs in the customer service sector include human resource management, support representatives, managers and assistant managers, consultants, customer service representatives, sales, internet consulting services, website consulting services, major consulting services, HR consulting services etc. Here is an overview of a customer service CV format.

Sample Customer service Format

Personal Details

Name:   June Marks

Sex:  Female

Address:   324 Queens Street, Texas TX United States

Phone:  (214)-880-3449


Career objective

To use the skills I have acquired in training and experience to better services to customers.

Educational qualification:

Ohio State University 2002-2006

First Degree in front desk management

Qualification: Second class honors

Blink College of human resource studies 1999 – 2001

Certificate in call centre operations

Qualification: Distinction

Lower State High School 1997-1999

High School Diploma

Professional Qualification:

2008 Certified by National Human Resource Licensing Authority (NHRLA) to practice

2001 Member of Organization of resource agents, Texas.


2007 to date

Human resource manager at Alibi communications


Overall employee representative in the company

Customer satisfaction supervisor and planner

Advisor to CEO concerning employee turnover and management


Front Desk manager at Craft Recruiters Ltd


Supervising company staff

Member of the executive relations board


Increased overall customer satisfaction of the company from 61% to   73% within six months

Maintained an employee turnover of 93% between 2002-2004



Surfing the net


Customer service cv

Category: Customer Service CV

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