A customer service supervisor is one who is responsible for different tasks related to customer care service and handles the team of CSR. He is also responsible for taking care of all queries related to customers and solving them and collecting the feedback. He provides help with utility services and clerical and administrative works including making payments and bill collections. He can also perform each and every task that is appointed to CSR. Here is a sample CV and you can make use of this for creating your personal CV that is effective and powerful.
Sample Customer Service Supervisor CV
Richard Grey
4th Avenue street,
Hull 02876
UK
+ 7 42 323 1451
Objective
To seek rewarding and challenging career in industry and to work with company where it is helpful to use all experience and knowledge.
Summary of Qualifications
- Have managed to win eminent service award from the management
- Capable of handling MS word applications
- Assisted a number of national and international call centers
Education
2003 – 2005
Canterbury University, Degree in mass communications
2001-2003
Capel Manor College, BA Literature
Career Experience/Job History
2007 – Present
Aden Echostar Corporations
Promotions Supervisor
- Training new staff
- Supervising and assisting audits and promotions
- Executing and preparing reports
2005-2007
Ohio Communications
Executive associate
- Handling escalated
- Maintain teamwork and information
- Assisting projects for new implementations in office
Achievements
- Have received best performers awards for two years consistently in the same office
- Appreciated for offering best support to clients and seniors.
Professional references upon request.