Inbound Call Center CV

An inbound call centre is one which gives freedom to businessman from their office i.e. an inbound call centre handles all the incoming calls to their office regarding post sales queries from the customers. An inbound call centre agents handles all incoming phone calls for a company or organization. Inbound call center agents often provides customer service and technical assistance as well.

Sample Inbound Call Centre CV




Mobile: +347 556 4478

Telephone:  +06 6354 7698

Career Objectives: To obtain a successful position within an inbound call centre where I can contribute my experience and skills to ensure a superior customer service with my excellent verbal communication skills.

Professional Experience: Worked for Global Inbound Voice Services- Verizon Business (Italy) from 2006 to 2009.

Work Summary: Provided world class customer service and build customer satisfaction. Provided effective and timely solution of a range of customer inquiries. Complete ongoing training to stay in touch of product, service and policy changes. Strike a positive and cooperative tone with both customers and coworkers. Increase the customer experience by providing information on new products rate plans, and services through up selling new opportunities.

Qualification: Degree in Arts from University of di Siena in 2008

Achievement: Win best customer service executive three times in a row


  • Playing soccer
  • Travelling

Referees: “Upon Request”

Category: Customer Service CV

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