A Hotel Front Office Manager CV


A hotel front office manager is responsible for managing and organising work in the front office of the hotel. They are required to monitor and supervise the employees in the front office. They need to build and maintain contact with all the guests and need to supervise and train all Front Desk staff to ensure that the best guest experience is provided.

Their job is to oversee reservations, assign rooms, and handle client billing. They also handle customer complaints and see to it that the problems are resolved by the hotel staff. A hotel front office manager should have excellent communication and interpersonal skills. This sample resume of a hotel front office manager highlights those skills which will help one get a job in this field.

Sample Hotel Front Office Manager CV

 Personal details :

Name: Liza O. Clark

Address: 2669, Short Street

Phoenix Road, AZ 84602

Telephone: (800)-776-1234

Email : lizaclark@gmail.com

Summary :

I have been working as a Hotel Front Office Manager for the last 10 years. I am an energetic, talented and self-driven individual with passion and dedication towards work. I believe that I have the right training, qualification and skills required for being a successful manager in the Hotel Industry.

Education & Training :

1997-2000 :

B.A in Hospitality and Hotel Management, St. Louis college

2000-2002 :

M.A in Hotel Management, Union College, Tucson

Work Experience :

June 2002 – Feb 2011- Hotel Manager at Hotel Marina, Seattle

April 2011 – Present: Hotel Front Office Manager at Hotel Wellesley, Florida

Skills :

1. I have good interpersonal and communication skills.

2. I am very presentable and hygiene conscious.

3. I have excellent organizational and management skills.

Achievements:

2011-2012- Awarded as the employee of the year at The US Grant Hotel.

February 2012- Appeared in the Onset Magazine as the personality of the month.

Category: Hospitality CV

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