Front Office Supervisor CV


A front office person is the direct point of contact with customers and should essentially have people skills, the ability to smile, listen attentively and be courteous to customers. Great communication skills and an ability to manage both self and others when there’s a lot of work to be done are imperative. The ability to handle matters financial is also important. One should not only sound polite in direct conversation but also on phone.

Sample Front Office Supervisor Resume

Anna Hardy

8th Street CT E

Sarasota, Florida

annahardy@hotmail.com

Telephone No: +19047437041

Career Objective

My goal is to achieve a fulfilling careers by being the best front office Supervisor willing to handle changes and challenges within a dynamic and people friendly environment. Am able to oversee the daily management of the diaries, oversee and maintain all staff extensions and home addresses and ensure guests are well supported in a friendly and welcoming environment.

Professional Experience

2003-2009: Front Office Supervisor in The Option Institute.

Responsibilities:

  • Managing and Prioritizing Front office Work flow.
  • Ensuring all calls, incoming and outgoing are properly attended to.
  • Booking all first time callers.
  • Handling all mailing requests in all departments.
  • Ensure Guests are properly supported.
  • Maintain all staff contacts.
  • Developing ways to improve and streamline processes in a cost effective way within the front office docket.
  • Ensuring all petty cash and minor bills like electricity bills are paid for and reconciled every month.

2002 – 2003: Internship at University of Florida.

Responsibilities:

  • Maintain all staff contacts.
  • Ensuring all calls, incoming and outgoing are properly attended to.
  • Booking all first time callers that need proposals.
  • Handling all mailing requests in all departments.
  • Ensure Guests are properly supported.

Education Background

2000 -2002: Diploma in front office management – University of Florida.

Achievements

  • University of Florida diploma Student leader (chair person).
  • Participated in Colgate Palmolive promotional campaigns as the chief campaigner.
  • Volunteered at the International Rhino Foundation, a rhino conservancy.

Referees

Referees contacts can be made available if need arises

Category: Hospitality CV

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