Reservation Agent CV


Working as a reservation agent requires one to have had prior training in airline operations. However, some airlines overlook this requirement and offer on-the-job training for new employees. The job requires one to master the use of public telephony, speed accuracy, and one must be computer literate. A course in public relations is also preferable because the job largely entails working dealing with people through the public. Below are things to focus on when writing such a resume.

sample Reservation Agent Resume Format

Michael Angel

81-89 Fortress Road, Kentish Town

London, NW5 1AG

mikeang@gmail.com

Mobile: +44 (0) 20 7482 3349

Career Objectives

I am a trained reservation agent, seeking work in the field of my expertise, where I can use my skills and knowledge for the benefit of your company as well as for the advancement of my career.

Professional Experience

2007- 2008:  A reservation agent, Swiss Air

Responsibilities:

  • Answering calls and informing airline clients about the available flights on specific days
  • Informing passengers about flight schedules
  • Informing the airline clients about airline policies
  • Informing passengers about the arrival and departure times
  • Informing airline passengers about connecting flights
  • Answering passenger queries about traveling with animals
  • Recommending services that fit the different airline clients calling the airline reservation
  • Telling airline clients about the airfares and travel documents needed at the airport.

Educational Background

2006 – 2007: Diploma in Airport Operations – Aerotune Aviation College

2004 -2005: Certificate in Public Relations- Boss College of Hospitality

Achievements

Awarded Most Courteous and Resourceful Employee Award by Swiss air in 2008.

Hobbies and Interests

Traveling and socializing

Referees

Referees will be provided upon request

Category: Hospitality CV

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