IT Support Technician CV


An IT support technician’s job can be divided into three basic responsibilities. Infrastructure support which involves working with cables, researching and documentation. Maintenance which involves the installation and configuration of computers and other communication devices, regular maintenance of electronic information equipment and upgrading of computer systems and hardware. End user support that involves training of staff, diagnosing problems with hardware and software and tracking requests using IT support systems. It isn’t enough to have all the above knowledge and skills, you must also show the recruiter that you have good communication skills and problem solving skills as well as being efficient in prioritizing.

Sample IT Support Technician CV Format

Jane Doe

23 Amalgam Street

Cleveland, Ohio

janeydoe@mail.com

Mobile No: +1 345 565 54

Telephone No: +1 687 997 99

Career Objective

Information Technology Support Technician seeking similar position in a progressive computer hardware and software distributor. Has extensive experience in similar position and is willing to apply personal skills in prioritizing, leadership and communication for the advancement of the organization.

Professional Background

2003 – 2008:   IT Support Technician at Seasonal Computer Technology

Responsibilities:

  • Diagnosed software and computer problems for customers
  • Trained the recruited IT staff
  • Documented systems
  • Installed and configured new and refurbished computers
  • Repaired refurbished computers and customers’ computers
  • Maintained equipment for inventory such as adapters and cables
  • Diagnosed and repaired scanner, printer and copier problems as well as maintaining them
  • Installing of cables
  • Evaluated new software

Educational Background

1998 – 2002:   BSc Information Technology – Brooklyn University

Category: IT CV

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