Technical Support CV


A person working in technical support must be able to provide help with solving the problems associated with a product like a television, mobile phone, computer or other electronic goods.  Technical know-how as well as analyzing and problem solving abilities must be the highlight of a resume for technical support services.  This is a CV that can be used by technical analysts, consultants, customer service and such job profiles.

Sample Technical Support CV

Robert Randall

106 Meadvale Road

Ealing, London, W5 1NR.

Mobile Number:  44 843 594247

Telephone Number:  834363

Email: randyrude@hotmail.com

Profile:

Five years of experience in providing feasible solutions to various problems mainly related to televisions and other electronic gadgets.

Excellent communication skills to clarify doubts of customers, able to maintain cool under pressure.

Proven ability to specifically identify a problem and provide quick solution to it.

Achievements:

Able to achieve 100% customer satisfaction in support services undertaken.

Timely support services from my part led to increase in customer base for each organization I worked for.

Support Staff Excellence certification from TSIA.

Employment details:

2008-2010:  Working in technical service department of Seven Seas Televisions in London (currently working).

2006-2008:  SQL Electronics as a technical support associate.

2005-2006:  Offered freelance technical services for various electronic firms.

Educational Qualifications:

2001-2004:  Bachelors in Electronics Engineering, University of London.

1998-2001:  Diploma in Electronics Engineering, Warburg Institute.

Professional Background:

2005 (to current):  Technical consultant and author for Wipro Soft Systems, Edinburgh.

2003-2005:  Technical author for ABC Machines, London.

2001-2003:  Chief reporter for the technical magazine “Advanced Manufacturing.”

2000-2001:  Freelancing as a technical consultant online for queries related to mechanical engineering.

References:

Appropriate references will be provided upon request.

Category: Technical CV

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